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Skills Support for the Workforce

 Funded Training to Help your Business Progress

SSW has adapted delivery of its training provision to continue to support small to medium sized enterprises (SMEs).

Skills Support for the Workforce (SSW) is a programme developed to upskill employees within small and medium-sized businesses in Hertfordshire. SSW provides recognised accredited qualifications and bespoke training courses to enhance your employees’ skills, increase the competitiveness of your business and boost the local economy.

Delivered by Serco, SSW is co-financed by the Education and Skills Funding Agency and the European Social Fund.

Available through online and distance learning

SSW’s network of expert delivery partners are now able to offer a wide range of funded training courses through online and distance learning. Making use of technologies such as; Skype, Zoom, webinars, online distance learning platforms and training portals, means that both new and existing learners can access training at a time and location that best suits the learner and the needs of the employer. This flexibility will allow ‘in-journey’ learners to continue their bespoke training package remotely, where feasible, and enable new-to-programme employers to reap the benefits of upskilling their workforce.

Rob Matts, Head of Serco’s SSW programme, said:

“Our focus is to continue current learner progression wherever possible and to enable new Learners to take up the offer of funded skills training to bolster their career. We are supporting our training providers to adapt their delivery, allowing for remote and flexible training provision.
We want Leaners to be able to continue their study and working from home, for example, should not be a barrier to ongoing, vocational upskilling. In the current business climate, we are regularly revising how and what we can deliver online to accommodate the training needs of both learner and employer.”

What’s on offer?

  • A training needs analysis for your business, identifying the skills you need to support your business ambitions
  • Flexible training – pick full qualifications or mix and match individual units to suit your business
  • Learning pathways for your employees enabling them to progress within your organisation onto higher level qualifications or apprenticeships
  • Recognised accredited qualifications and training courses to enhance your employees’ skills

 How could you benefit?

  • A more efficient business with improved profitability
  • A highly skilled workforce delivering quality outputs for your customers and improving business performance
  • Improved staff satisfaction and motivation, reducing staff turnover
  • A wider appeal to new recruits
  • Competitive advantage in your marketplace and improved chance of winning new business

SSW also offers training for individuals at risk of redundancy or recently made redundant. Contact the SSW team for more information or visit our website. 


The programme is delivered in partnership with the Hertfordshire Local Enterprise Partnership. Where possible, training provision has been tailored to include courses which support businesses operating in LEP priority sectors: 

Life Sciences, Advanced Manufacturing, Engineering, IT, Film, Digital Media, Construction, High end Logistics, financial and Business Services. 

Digital skills training is available to those wanting to enhance productivity, streamline online business processes and increase in-house efficiencies.

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