Intermediate
Apprenticeship LevelAnimal care and welfare assistant (level 2)
Apprenticeship StandardSummary
An exciting position has arisen at our Hemel Hempstead branch. The ideal candidate must be flexible, enthusiastic, confident and able to multi task within a small team.
Duties to include, but not limited to;
- Completing the daily maintenance and health checks on all species of livestock
- This will include ensuring our high levels of cleanliness and animal welfare are met
- Tasks will also include enclosure maintenance, food preparation and animal health checks
- Attention to detail is essential
- Promoting high levels of customer service to all of our regular and one off customers
- This will involve having a high level of product knowledge and being able to pass on advice and recommendations to give a high level of shopping experience
- Monitoring, maintaining and updating sales display areas to provide attractive sales spaces and help to build the image of the company
- Dealing with multiple types of transactions and payment processes
- Also dealing with customers face to face, over the phone and via email
- Ordering new stock and assisting with the receipt and unloading of goods
- To ensure that the goods are uploaded onto the system and any issues are rectified
- Dealing with customer complaints and ensuring that customer queries are able to be rectified
Employment
£15,704 a year
Wage40
Hours Per Week19 May 2025
Expected Start Date4 days a week including a w/ends rota, shifts TBC.
Working Week1 Year 4 Months
Expected DurationEmployer
ANIMALTASTIC LIMITED
Employer Name30 THE QUEENS SQUARE, HEMEL HEMPSTEAD, HP2 4ER, HEMEL HEMPSTEAD
Employer AddressAnimaltastic is a local, independent pet shop covering all aspects of pet care. We strive to give the best level of customer service and ensure that we can fill the role of the local, independent friendly pet shop. All staff are given full training in all areas of pet care in order to help give customers the knowledge in which they require and ensure that they have the highest level of shopping experience possible.
Training Provider
KEITS TRAINING SERVICES LTD
Training ProviderTraining To Be Provided
- Full training to be provided by the employer and KEITS at the place of employment
- The applicant will be working towards and gain a Level 2 Animal Care & Welfare Apprenticeship Standard
- The learner will be allocated an industry specific training consultant who will provide both remote and on site visits throughout the apprenticeship
- The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship
Desired Applicant
Skills
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Team working, Patience, Previous animal experience
Qualifications
Maths and English GCSE (C or 4) Desired
How To Apply
To learn more about this apprenticeship vacancy, and for instructions on how to apply, please view the vacancy on the GOV.UK Find An Apprenticeship Service.