Apprenticeships

Membership Services Administrator Apprentice

DAVID LLOYD LEISURE LIMITED Hertfordshire

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Apprenticeship Level

Business administrator (level 3)

Apprenticeship Standard

Summary

Would you like to join the largest Health and Fitness operator in Europe, Working with Our Membership Services team in Hatfield, and work with a team who have a passion to serve? We have a fantastic opportunity to join Membership Services team as Business administrator apprentice on a fixed term contract.

Would you like to join the largest Health and Fitness operator in Europe, Working with Our Membership Services team in Hatfield, and work with a team who have a passion to serve?

We have a fantastic opportunity to join Membership Services team as Business administrator apprentice on a fixed term contract.

As a Membership services administrator, you will learn about the Membership process and policies, how to deal with queries and deliver a high-quality experience for our clubs and teams.

You will be maintaining the integrity and accuracy of our membership database and supporting our members and Club teams with membership administration queries. It is an incredibly varied role which ranges from member communication mailshots and refunds to migration, reconciliation, and Direct Debit runs.

You will study toward The Business admin level 3 Apprenticeship alongside your role and learning all about Planning and Organising, Team Building and Personal Skills, Organisation and Business Fundamentals, Process Management, Project Management and understanding key Stakeholder Requirements and External Factors.
So, what are the benefits of working for David Lloyd Clubs?

As part of the Membership team as well as gaining a national recognised qualification on completion of apprenticeship, you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:

  • Opportunity to earn commission*
  • Free Club Membership* for you and your family
  • Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
  • Unlimited 50% discount on food and drinks
  • Opportunity for advancement and career progression
  • Flexible Shift Patterns / Majority of shifts are straight not split
  • Learning and Development Opportunities
  • Wagestream App allowing you to be paid on demand
  • Benefits Suite

Employment

£17,927 a year

Wage

35

Hours Per Week

26 May 2025

Expected Start Date

Exact shifts to be confirmed.

Working Week

1 Year 3 Months

Expected Duration

Employer

DAVID LLOYD LEISURE LIMITED

Employer Name

The Hangar Mosquito Way, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9AX, Hertfordshire

Employer Address
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David Lloyd Clubs operates 81 David Lloyd clubs in the UK and a further ten across Europe, plus two Harbour Clubs and the high street concept, David Lloyd Studios. We have approximately 475,000 members and employ 6,000 people, including an expert health and fitness team of over 1,800 and more than 400 tennis professionals.

Training Provider

LIFETIME TRAINING GROUP LIMITED

Training Provider

Training To Be Provided

  • Business Administrator Level 3 Apprenticeship Standard

Desired Applicant

Skills

Communication skills, Organisation skills, Customer care skills, Team working

How To Apply

To learn more about this apprenticeship vacancy, and for instructions on how to apply, please view the vacancy on the GOV.UK Find An Apprenticeship Service.

VAC1000317314

Vacancy Reference Number

20 May 2025

Application Closing Date
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