Summary

Would you like to join the largest Health and Fitness operator in Europe, Working with Our Membership Services team in Hatfield, and work with a team who have a passion to serve? We have a fantastic opportunity to join Membership Services team as Business administrator apprentice on a fixed term contract.

Would you like to join the largest Health and Fitness operator in Europe, Working with Our Membership Services team in Hatfield, and work with a team who have a passion to serve?

We have a fantastic opportunity for a positive and enthusiastic person to join our Member Services Team in Club Support offices based in Hatfield as an apprentice on a fixed term contract.

As a Membership services Consultant apprentice, you will Work in a fast-paced environment making high volume outbound calls to members who are leaving or members who have missed a payment, in order to help with the overall attrition of the company.

You will study toward a Customer Service Level 3 Apprenticeship over the duration of 12 to 18 months alongside your role and learning about Customer Insights, Importance of Providing a Positive Customer Experience, Customer Service Performance, Customer Journey, Ownership and Responsibility and Culture and Environmental Awareness

So, what are the benefits of working for David Lloyd Clubs?

As part of the Membership team as well as gaining a nationally recognised qualification on completion of the apprenticeship, you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:

• Opportunity to earn commission
• Free Club Membership for you and your family
• Discounts on our products, such as swimming/tennis Lessons and personal training.
• Unlimited 50% discount on food and drinks
• Opportunity for advancement and career progression
• Flexible shift patterns/majority of shifts are straight, not split!
• Learning and Development opportunities
• Wagestream App allows you to be paid on demand
• Benefits Suite

Employment

Employer

David Lloyd Clubs operates 81 David Lloyd clubs in the UK and a further ten across Europe, plus two Harbour Clubs and the high street concept, David Lloyd Studios. We have approximately 475,000 members and employ 6,000 people, including an expert health and fitness team of over 1,800 and more than 400 tennis professionals.

Training Provider

Training To Be Provided

Training schedule has yet to be agreed. Details will be made available at a later date.

How To Apply

To learn more about this apprenticeship vacancy, and for instructions on how to apply, please view the vacancy on the GOV.UK Find An Apprenticeship Service.